FAQ

Who is the Dallas box for?

Anyone! The Dallas in a Box makes a great gift for a friend or family member who has a connection to Dallas, friends or family just moving into town, wedding parties, and corporate events.

How many items come in a box?

5 items for the medium box - 10 items for the large boz

What are some things that can be included in the box?

To see examples that you will get to choose from go to our "What's in the box?" page. 

Can alcoholic beverages be shipped in the box?

Sadly no, however, we do have a pint glass as an included option which goes great with alcohol

Can I ask for specific items to be put in the box?

Yes! At the time you order your box, you will be able to personally customize your box from the Dallas items that are mentioned on our "What's in the box?". If you want to make suggestions of items for future Dallas boxes you can do so through our suggestion form

How much does it cost? And do I pay extra for shipping?

You pay $35 for 5 items or $60 for 10 items for your custom Dallas Box. Click here to shop all our available products. Shipping is always FREE any time we ship within the USA! Ready to order? Click Here!

Can I order now and schedule a later delivery date for a special occasion like for a birthday, anniversary, or holiday?

Yes! As you customize your Dallas Box order there is an area to specify a date that you want your order delivered by. While we can make no guarantees that the box will arrive on the exact delivery date, we will do our best to make sure it arrives on or before the specified date.

Can you ship to a military APO / FPO address?

Yes! We offer FREE shipping to military APO / FPO addresses! Please make sure the address is accurately typed in during check out and that you leave the country as USA on the checkout page so you will be awarded free shipping.

Do you ship international and is there tracking for these orders?

Yes! There is an additional $40 charge for international orders. This is added to the total price of whichever box level you choose. Unfortunately there is no tracking number we can provide for you other than the Customs number. All international orders are shipped USPS First Class. If you would like proof that your International order was sent please Contact Us and we will send you a copy of the customs ticket and receipt from the post office. 

How long will it take for my box to arrive?

All boxes are shipped via USPS Priority. You will be notified via email when your box ships (usually within 24 hours from the time you place your order). After we ship your box, it should arrive within 1 - 3 business days. Once the order ships, you will receive another email from with a tracking number. If you do not receive this email please Contact Us. For any International orders, arrival can take much longer (~ 2 weeks) and unfortunately will not come with tracking. We will however provide you with a customs number for International orders that provides tracking up until it leaves the country. We are NOT responsible for any international orders that do not reach their destination.


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